eJump Content

Keyboard Shortcuts
CTRL + Alt + F12	Intel GFX Settings
CTRL + Shift + Esc	Task Manager
CTRL + N	nVidia RAID Utility (i.e. XPS700) During Boot
CTRL + I	Intel RAID Utility During Boot
CTRL + F11	PC Restore (XP)
U(Up)/D(Down)	BIOS Boot sequence change
CTRL + ALT + D ( or I )	90/90 Hard Drive Diagnostics
ALT+ENTER	Open the properties for the selected object
Windows Logo+R	Run dialog box
Windows Logo+M	Minimize all
Windows Logo+E	Windows Explorer
Windows Logo+F	Find files or folders
Windows Logo+D	Minimizes all open windows and displays the desktop
Windows Logo+Break	System Properties dialog box
Windows Logo+L	Lock(XP)/Log off(VISTA) Windows
Windows Logo+P	Starts Print Manager
Windows Logo+C	Opens Control Panel
Windows Logo+K	Opens Keyboard Properties dialog box
Windows Logo+I	Opens Mouse Properties dialog box
Shift + F10	Simulates right click on selected item
F4 key	Display the Address bar list in My Computer or Windows Explorer

Standard IRQ allocation

IRQ 0 System timer interrupt from TIMER-0. No user-definable options.
IRQ 1 Keyboard controller
IRQ 2 Cascade for IRQs 8-15. IRQ 9 cascade to IRQ 2 through a software redirect.
IRQ 3 Available. The standard IRQ for COM 2/COM 4.
IRQ 4 Available. IRQ 4 is the standard for COM 1/COM 3 - the serial mouse connection. Don't try to have the mouse share an IRQ.
IRQ 5 Available. This is the default IRQ for most sound cards. Network card and LPT 2 are often set to IRQ 5, IF a sound card is not used.
IRQ 6 Floppy Drive controller. No user-definable options.
IRQ 7 Primary parallel (printer) port - LPT 1. If a parallel port is not used, then IRQ 7 can be assigned to another device.
IRQ 8 Real Time Clock. No user-definable options.
IRQ 9 Cascades to IRQ 2.
IRQ 10 Available. If a sound card is using IRQ 5, then this IRQ can be used for a network card.
IRQ 11 Available. Often used for a SCSI controller.
IRQ 12 Available. Often used for the PS2 style mouse.
IRQ 13 Math Coprocessor. No user-definable optinos.
IRQ 14 Primary IDE (hard drive, CD ROM) controller. The 2 IDE devices on the same cable use the one IRQ.
IRQ 15 Secondary IDE channel. Available if the secondary channel is disabled.

Crash Analysis Tool
http://ftp.us.dell.com/app/R88759.EXE

L2 Approval DSN

32bit Diags: DSN# 175725 (Access through Bluescreen or Error on startup, diagnostic code errors.)
System Specifications for Dell: DSN# 303340
Problems with Microsoft Windows Vista: DSN# 301613
Coterminous Service Contracts: DSN# 290904
Where Can I Get An Explanation of 16-Bit and 32 Bit-Diagnostics Error Codes?: DSN# 147567
Reverse Agency: DSN# 297748
Safety Compliance: DSN# 158426
Export Compliance: DSN# 158182
Privacy Policy: DSN# 157902
International Transfers: DSN# 159012
- (inc, Service Tag transfers are completed based on defined process and any exception to process is handled via defined escalation process)

Matrix
F:\ACS_OPS\TOOLS\Reloaded v2\rikinishu.html

Reverse Phone Lookup

http://www.whitepages.com/10583/reverse_phone/?source=GO000009&KW=reverse_phone_numbers&s_kwcid=reverse%20phone|854340722

ADP Payroll Self Service
http://portal.adp.com

STOP Codes
http://msdn.microsoft.com/en-us/library/hh994433.aspx
Device Manager Error Codes
http://support.microsoft.com/kb/310123
Recovery Console Commands
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true
Also, WinRE COMMANDS (KB314058)
http://support.microsoft.com/kb/314058
Command Line Ref for WinXP
http://technet.microsoft.com/en-us/library/bb490890.aspx
Command Line Ref VISTA
http://windowshelp.microsoft.com/Windows/en-US/Help/4e7cd306-e9b0-4296-9528-9121d4f9bd111033.mspx
NETSH Ref
http://support.microsoft.com/kb/299357
MS Debugger
http://www.microsoft.com/whdc/devtools/debugging/default.mspx
Debugger Symbol Path
srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Aumha
http://www.aumha.org
Vistualise.org
http://www.vistualise.org
DrWatson XP
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/drwatson_overview.mspx?mfr=true

Intel GFX Settings
C:\WINDOWS\system32\igfxcfg.exe

VISTA Roxio DLA patch
http://forums.support.roxio.com/index.php?act=Print&client=printer&f=134&t=20101
VISTA Roxio DLA patch (actual file)
http://docs.roxio.com/patches/d2d3290.exe

PX Patch works for: Drive does not recognize media
PX Engine patch
http://kb.roxio.com/content/kb/General%20Information/000043GN?set-locale=en
PX Engine patch (actual file)
http://docs.sonic.com/support/px/pxengine2_08_40d.exe

Media Direct Repair 3.0

Repairing Flash issues. Flash player does not always run. try running:
c:\windows\system32\macromed\flash\flashutil9[revision].exe

Attraction AL Android App

AttractionAL.apk

Hyperconnect Syncronizer

Hypersync.exe version 1.3.3.14 05/21/2020

NicerStart

NicerStart.exe version 1.2.0.5 11/06/2015

3D Printers
3D Printer.net

What the heck? What kind of person would have a sword like this.

Virus Scanner Removal Tools

McAfee Removal Tool
MCPR.exe
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033

PC-Cillin
PCCTool.exe
http://esupport.trendmicro.com/support/viewxml.do?ContentID=en-121942#3

Intel VIIV issues, quick resume technology:
ACPI\AWY0001

VIIV install

http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R130899&formatcnt=1&libid=0&fileid=174167

VIIV 1.52 (XP) VIIV 1.6 (VISTA)
http://directv.com/images/assets/media_share/IntelViivSoftwareDownload.html

Chat
Chat page
Choose the Enterprise Command Center as the queue for verifying parts in HAWAII, ALASKA.
Chat SME
Chat Tag Team

Use DSN Document #126761

Manual Restore XP
Manual steps to recover a corrupted registry that prevents Windows XP from starting
At the Press any key to boot from CD prompt, perform the following steps:

Press the [Spacebar].
The Windows Setup screen appears, and several files are loaded.
Press the [R] key.
If prompted, select the number corresponding to the Windows installation you want to log on to (usually C:\WINDOWS).
Press the [Enter] key.
Enter the Administrator password (if any) and press the [Enter] key.
The C:\WINDOWS prompt appears.

NOTE: If the system fails to boot, the following method of recovery is not possible.

To copy the restore point in the recovery console, perform the following steps:

Type cd \ and press the [Enter] key.
Type cd system~1\_resto~1 and press the [Enter] key.

NOTE: If a message Access Denied is displayed while attempting this fix, perform the following steps:

Type cd \ and press the [Enter] key.
Type cd windows\system32\config and press the [Enter] key.
Type ren system system.bak and press the [Enter] key.
Type exit and press the [Enter] key.
Restart the computer.
Start again from beginning at step 1.

Type dir and press the [Enter] key.
A list of restore points appear. Choose the restore point which is dated the day prior to the occurrence of the reported error.
Type cd rpx (where x represents the restore point you chose in the step above) and press [Enter].
Type cd snapshot and press the [Enter] key.
Type dir and press [Enter].
Type copy _registry_machine_system c:\windows\system32\config\system and press [Enter].
Overwrite system? (Yes/No/All): appears.
Type Y and press the [Enter] key.
Type copy _registry_machine_software c:\windows\system32\config\software and press the [Enter] key.
Overwrite software? (Yes/No/All): appears.
Type Y and press the [Enter] key.
Type copy _registry_machine_sam c:\windows\system32\config\sam and press the [Enter] key.
Overwrite sam? (Yes/No/All): appears.
Type Y and press the [Enter] key.
Type copy _registry_machine_security c:\windows\system32\config\security and press the [Enter] key.
Overwrite security? (Yes/No/All): appears.
Type Y and press [Enter].
Type copy _registry_user_.default c:\windows\system32\config\default and press the [Enter] key.
Overwrite default? (Yes/No/All): appears.
Type Y and press the [Enter] key.
Type exit and press [Enter] to restart the computer and remove the Windows CD.

NOTE: If any error message is returned while in the recovery console, use an earlier restore point.

VISTA Manual Restore

wmic
/namespace:\\root\default
path systemrestore get
path systemrestore call restore {SequenceNumber}

Start IE7 with no add-ons and toolbars
iexplore.exe -extoff

NETSH Cache reset
netsh int ip reset dellip.txt (Restart VISTA, not XP)
netsh int ip reset delllog.txt (Restart VISTA, not XP)

netsh int ip reset resetlog.txt
netsh int ip delete arpcache (No Restart)
netsh winsock reset catalog (Restart XP and VISTA)

netsh diag gui

Reinstall TCP/IP
1. Right Click on Local Area Connection --> Properties
2. Click Install --> Protocol ---> Add ---> Have Disk
3. Replace A:\ with C:\Windows\INF --> Microsoft TCP/IP Protocol
4. Click Close & Restart PC

DHL Pickup # 877-335-5782
McAfee # 800-269-6990
Symantec # 800-441-7234
TrendMicro # 800-228-5651
Microsoft # 800-936-5700

Repair install from XP:

.Press Enter to start the Windows Setup.
-- do not choose "To repair a Windows XP installation using the Recovery Console, press R"
.F8 Accept the License Agreement and Windows will search for existing Windows installations.
.Select the XP installation you want to repair from the list and press R to start the repair.
-- If Repair is not one of the options, END setup.

Startup Repair from VISTA

1. Start the computer.
2. Tap the [F8] key on the keyboard during the startup process until you see the Windows Advanced Options menu on the screen.
3. Press the [Down Arrow] key to select Repair Your Computer and press the [Enter] key.

The System Recovery Options window appears.

4. Select your language and click Next.
5. Log in as a user with administrative rights and click OK.
6. Click Startup Repair.

Restore Windows Vista to the factory backup.

To restore Windows Vista to the factory backup, perform the following steps:

1. Start the computer.
2. Tap the [F8] key on the keyboard during the startup process until you see the Windows Advanced Options menu on the screen.
3. Press the [Down Arrow] key to select Repair Your Computer and press the [Enter] key.

The System Recovery Options window appears.

4. Select your language and click Next.
5. Log in as a user with administrative rights and click OK.
6. Click Dell Factory Image Restore.

The Dell Factory Image Restore window appears.

7. Click Next.
8. Check Yes, reformat hard drive and restore system software to factory condition.
9. Click Next.

The factory software image is now written to your hard drive.

10. Click Finish to restart the computer.

NOTICE: Restoring Windows to the factory default configuration deletes all data on the C: drive. You must back up your data before performing this step or your data will be lost.
NOTE: If the Windows Advanced Options menu does not appear, restart the system and try again.

Restoring Dell Factory Image From Microsoft Windows Recovery Environment
Document ID: 316580

When you cannot access the "Advanced Boot Menu" and the option is not available while booting from the CD, try:

d: [enter]
cd tools [enter]
path=d:\windows;d:\windows\system32 [enter]
pcrestore [enter]

PC Restore for XP

DSN #181316

CTRL+F11 (at the Dell pre-boot startup)

The Dell PC Restore by Symantec program can be used to restore the operating system and the installed programs to the original factory condition. Dell PC Restore by Symantec is available on the following Dell computers:

In the Americas

- Dell� Dimension� computers that were shipped on or after July 16, 2004
- Dell� Inspiron� computers that were shipped on or after July 16, 2004

In Europe

- Dell Dimension computers that were shipped on or after August 30, 2004
- Dell Inspiron computers that were shipped on or after August 30, 2004

If CTRL+F11 does not work on a system try:

A Utility called BOOT_DSR will envoke the PC Restore partition in the event that the partition table has been changed or over written.

Download and run BOOT_DSR

Windows Installer Issues

Reregister the Windows Installer
msiexec /unregister
msiexec /regserver

Download and run ReRegister.bat

Restarting Windows Update

Net Stop WuAuServ
Rename "C:\Windows\SoftwareDistribution"
Optionaly download and install KB929777.
Net Start WuAuServ

Also, try running the following as a batch file:

Net Stop WuAuServ
regsvr32 wuapi.dll /s
regsvr32 wups.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wuweb.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 urlmon.dll /s
net start wuauserv
regsvr32 softpub.dll /s
regsvr32 initpki.dll /s
regsvr32 mssip32.dll /s
regsvr32 wintrust.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 jscript.dll /s